Contents List

Before accessing the contents of this Procedures Manual, users must familiarise themselves with our Getting Started with this Procedures Manual guidance.

Procedures and guidance contained in this manual are sub-divided into parts, as listed below. To access the part you require, click on the relevant part title.




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This contents list is sub divided into the following sections, each Section contains relevant Chapters/Procedures: (Click on the title to jump to the Section you require):

  1. Ethos and Policy Framework
  2. Planning for Care
  3. Standards of Care and Control
  4. Contact with Family and Friends
  5. Personal Care, Safeguarding and Protection
  6. Health, Wellbeing and Education
  7. Privacy and Personal Care
  8. Management, Administration and Finance
  9. Appendices


1. Ethos and Policy Framework


2. Planning for Care


3. Standards of Care and Control


4. Contact with Family and Friends


5. Personal Care, Safeguarding and Protection


6. Health, Wellbeing and Education


7. Privacy and Personal Care


8. Management, Administration and Finance


9. Appendices